TOPdesk
Dutch service management software for IT, facilities and HR service desks.
- Category
- IT, Security & Monitoring
- Type
- ITSM & service desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Username and password
- Docs
- TOPdesk API docs
02Data
What you can sync.
- Incidents
- Changes
- Assets
- Operators
- Persons
Keep TOPdesk incidents in your own Lake, on your servers, and report on it with the rest of IT.
Need more? Name any other TOPdesk data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- A username and password
TOPdesk uses a username and password. You add the credentials once, when the AI asks for them, and it tells you where to create them in TOPdesk if you need help.
04How it works
How it works in DataMind.
-
Pick TOPdesk.
Open Lake, pick TOPdesk in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the TOPdesk API docs.
-
Answer a few questions.
The AI reads the TOPdesk documentation, then asks which credentials you will use, which data to sync (for example incidents and changes), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then TOPdesk data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
05Related
