ManageEngine ServiceDesk Plus
by Zoho Corporation
ITSM software for incidents, problems, changes, assets and service catalog.
- Category
- IT, Security & Monitoring
- Type
- ITSM & service desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- OAuth 2.0
02Data
What you can sync.
- Requests
- Problems
- Changes
- Assets
- Worklogs
Join ManageEngine ServiceDesk Plus requests with assets and people data to see risk by team, system and owner.
Need more? Name any other ManageEngine ServiceDesk Plus data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- OAuth 2.0 (client ID, client secret, refresh token)
ManageEngine ServiceDesk Plus uses OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Zoho Corporation if you need help.
04How it works
How it works in DataMind.
-
Pick ManageEngine ServiceDesk Plus.
Open Lake, pick ManageEngine ServiceDesk Plus in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the ManageEngine ServiceDesk Plus API docs.
-
Answer a few questions.
The AI reads the ManageEngine ServiceDesk Plus documentation, then asks which credentials you will use, which data to sync (for example requests and problems), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then ManageEngine ServiceDesk Plus data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
05Related
