Ivanti Neurons for ITSM
by Ivanti
IT service and asset management platform, successor to HEAT and Cherwell.
- Category
- IT, Security & Monitoring
- Type
- ITSM & service desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- Incidents
- Service requests
- Changes
- Configuration items
- Tasks
Keep Ivanti Neurons for ITSM incidents in your own Lake, on your servers, and report on it with the rest of IT.
Need more? Name any other Ivanti Neurons for ITSM data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Ivanti Neurons for ITSM uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Ivanti if you need help.
04How it works
How it works in DataMind.
-
Pick Ivanti Neurons for ITSM.
Open Lake, pick Ivanti Neurons for ITSM in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Ivanti Neurons for ITSM API docs.
-
Answer a few questions.
The AI reads the Ivanti Neurons for ITSM documentation, then asks which credentials you will use, which data to sync (for example incidents and service requests), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Ivanti Neurons for ITSM data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
05Related
