HaloITSM
by Halo Service Solutions
UK ITIL-aligned IT service management software.
- Category
- IT, Security & Monitoring
- Type
- ITSM & service desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- OAuth 2.0
02Data
What you can sync.
- Tickets
- Assets
- Users
- Slas
- Contracts
Join HaloITSM tickets with assets and people data to see risk by team, system and owner.
Need more? Name any other HaloITSM data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- OAuth 2.0 (client ID, client secret, refresh token)
HaloITSM uses OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Halo Service Solutions if you need help.
04How it works
How it works in DataMind.
-
Pick HaloITSM.
Open Lake, pick HaloITSM in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the HaloITSM API docs.
-
Answer a few questions.
The AI reads the HaloITSM documentation, then asks which credentials you will use, which data to sync (for example tickets and assets), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then HaloITSM data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
05Related
