Zoho Desk
by Zoho
Context-aware help desk software from Zoho with multichannel ticketing and SLAs.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- OAuth 2.0
02Data
What you can sync.
- Tickets
- Contacts
- Accounts
- Agents
- Time entries
Join Zoho Desk tickets with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Zoho Desk data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- OAuth 2.0 (client ID, client secret, refresh token)
Zoho Desk uses OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Zoho if you need help.
04How it works
How it works in DataMind.
-
Pick Zoho Desk.
Open Lake, pick Zoho Desk in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Zoho Desk API docs.
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Answer a few questions.
The AI reads the Zoho Desk documentation, then asks which credentials you will use, which data to sync (for example tickets and contacts), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Zoho Desk data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
