UserView
Co-browsing and screen sharing for customer support, formerly Upscope.
- Category
- Support & Feedback
- Type
- Co-browsing
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- Sessions
- Visitors
- Agents
Join UserView sessions with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other UserView data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
UserView uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in UserView if you need help.
04How it works
How it works in DataMind.
-
Pick UserView.
Open Lake, pick UserView in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the UserView API docs.
-
Answer a few questions.
The AI reads the UserView documentation, then asks which credentials you will use, which data to sync (for example sessions and visitors), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then UserView data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
