Unthread
Ticketing system that runs inside Slack for customer and internal support.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- Conversations
- Customers
- Tags
- Users
Let an AI Mind read Unthread conversations with the rest of your data and answer what customers ask about most.
Need more? Name any other Unthread data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Unthread uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Unthread if you need help.
04How it works
How it works in DataMind.
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Pick Unthread.
Open Lake, pick Unthread in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Unthread API docs.
-
Answer a few questions.
The AI reads the Unthread documentation, then asks which credentials you will use, which data to sync (for example conversations and customers), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Unthread data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
