Trengo
Omnichannel customer engagement inbox covering WhatsApp, email, live chat and social channels.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Access token
- Docs
- Trengo API docs
02Data
What you can sync.
- Tickets
- Contacts
- Messages
- Users
- Reports
Let an AI Mind read Trengo tickets with the rest of your data and answer what customers ask about most.
Need more? Name any other Trengo data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An access token
Trengo uses an access token. You add the credentials once, when the AI asks for them, and it tells you where to create them in Trengo if you need help.
04How it works
How it works in DataMind.
-
Pick Trengo.
Open Lake, pick Trengo in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Trengo API docs.
-
Answer a few questions.
The AI reads the Trengo documentation, then asks which credentials you will use, which data to sync (for example tickets and contacts), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Trengo data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
