TomTicket
Brazilian help desk and ticketing system with chat, customer portal, SLA management and support reports.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Access token
02Data
What you can sync.
- Tickets
- Customers
- Departments
- Chats
Join TomTicket tickets with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other TomTicket data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An access token
TomTicket uses an access token. You add the credentials once, when the AI asks for them, and it tells you where to create them in TomTicket if you need help.
04How it works
How it works in DataMind.
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Pick TomTicket.
Open Lake, pick TomTicket in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the TomTicket API docs.
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Answer a few questions.
The AI reads the TomTicket documentation, then asks which credentials you will use, which data to sync (for example tickets and customers), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then TomTicket data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
