Tethr
Conversation intelligence platform that analyzes contact center calls and chats to measure customer effort and agent behavior.
- Category
- Support & Feedback
- Type
- Conversation analytics
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- OAuth 2.0
- Docs
- Tethr API docs
02Data
What you can sync.
- Calls
- Transcripts
- Categories
- Scores
- Agents
Let an AI Mind read Tethr calls with the rest of your data and answer what customers ask about most.
Need more? Name any other Tethr data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- OAuth 2.0 (client ID, client secret, refresh token)
Tethr uses OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Tethr if you need help.
04How it works
How it works in DataMind.
-
Pick Tethr.
Open Lake, pick Tethr in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Tethr API docs.
-
Answer a few questions.
The AI reads the Tethr documentation, then asks which credentials you will use, which data to sync (for example calls and transcripts), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Tethr data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
