Sobot
Chinese customer service platform (Zhichi) with chatbot, live chat, ticketing and call center.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
- Docs
- Sobot API docs
02Data
What you can sync.
- Tickets
- Chat records
- Customers
- Call records
Let an AI Mind read Sobot tickets with the rest of your data and answer what customers ask about most.
Need more? Name any other Sobot data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Sobot uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Sobot if you need help.
04How it works
How it works in DataMind.
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Pick Sobot.
Open Lake, pick Sobot in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Sobot API docs.
-
Answer a few questions.
The AI reads the Sobot documentation, then asks which credentials you will use, which data to sync (for example tickets and chat records), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Sobot data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
