Pylon
B2B support platform for Slack Connect, Teams, email and chat with account context.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Access token
- Docs
- Pylon API docs
02Data
What you can sync.
- Issues
- Accounts
- Contacts
- Messages
- Users
Join Pylon issues with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Pylon data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An access token
Pylon uses an access token. You add the credentials once, when the AI asks for them, and it tells you where to create them in Pylon if you need help.
04How it works
How it works in DataMind.
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Pick Pylon.
Open Lake, pick Pylon in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Pylon API docs.
-
Answer a few questions.
The AI reads the Pylon documentation, then asks which credentials you will use, which data to sync (for example issues and accounts), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Pylon data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
