Lumoa
Finnish customer experience platform that analyzes feedback from surveys, reviews and support with topic and sentiment detection.
- Category
- Support & Feedback
- Type
- Feedback analytics
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Access token
- Docs
- Lumoa API docs
02Data
What you can sync.
- Feedback
- Topics
- Sentiment
- Tags
Join Lumoa feedback with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Lumoa data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An access token
Lumoa uses an access token. You add the credentials once, when the AI asks for them, and it tells you where to create them in Lumoa if you need help.
04How it works
How it works in DataMind.
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Pick Lumoa.
Open Lake, pick Lumoa in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Lumoa API docs.
-
Answer a few questions.
The AI reads the Lumoa documentation, then asks which credentials you will use, which data to sync (for example feedback and topics), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Lumoa data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
