LiveHelpNow
Customer service suite with live chat, ticketing, chatbots, SMS and a knowledge base for support teams.
- Category
- Support & Feedback
- Type
- Live chat
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- Chats
- Tickets
- Customers
- Agents
Let an AI Mind read LiveHelpNow chats with the rest of your data and answer what customers ask about most.
Need more? Name any other LiveHelpNow data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
LiveHelpNow uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in LiveHelpNow if you need help.
04How it works
How it works in DataMind.
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Pick LiveHelpNow.
Open Lake, pick LiveHelpNow in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the LiveHelpNow API docs.
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Answer a few questions.
The AI reads the LiveHelpNow documentation, then asks which credentials you will use, which data to sync (for example chats and tickets), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then LiveHelpNow data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
