Channel Talk
by Channel Corp
Korean customer messenger combining live chat, CRM, marketing messages and team chat.
- Category
- Support & Feedback
- Type
- Live chat
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- User chats
- Users
- Messages
- Managers
- Tags
Join Channel Talk user chats with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Channel Talk data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Channel Talk uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Channel Corp if you need help.
04How it works
How it works in DataMind.
-
Pick Channel Talk.
Open Lake, pick Channel Talk in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Channel Talk API docs.
-
Answer a few questions.
The AI reads the Channel Talk documentation, then asks which credentials you will use, which data to sync (for example user chats and users), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Channel Talk data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
