Kayako
Help desk software with email, live chat, messenger and self-service support.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Username and password
- Docs
- Kayako API docs
02Data
What you can sync.
- Cases
- Users
- Organizations
- Conversations
- Ratings
Join Kayako cases with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Kayako data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- A username and password
Kayako uses a username and password. You add the credentials once, when the AI asks for them, and it tells you where to create them in Kayako if you need help.
04How it works
How it works in DataMind.
-
Pick Kayako.
Open Lake, pick Kayako in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Kayako API docs.
-
Answer a few questions.
The AI reads the Kayako documentation, then asks which credentials you will use, which data to sync (for example cases and users), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Kayako data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
