Hiver
Help desk built inside Gmail for shared inboxes, assignments and SLAs.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
- Docs
- Hiver API docs
02Data
What you can sync.
- Conversations
- Shared inboxes
- Users
- Tags
Join Hiver conversations with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Hiver data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Hiver uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Hiver if you need help.
04How it works
How it works in DataMind.
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Pick Hiver.
Open Lake, pick Hiver in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Hiver API docs.
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Answer a few questions.
The AI reads the Hiver documentation, then asks which credentials you will use, which data to sync (for example conversations and shared inboxes), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Hiver data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
