Helpwise
by Saas Labs
Shared inbox for email, SMS, WhatsApp and live chat used by support and sales teams.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- Conversations
- Contacts
- Mailboxes
- Tags
Let an AI Mind read Helpwise conversations with the rest of your data and answer what customers ask about most.
Need more? Name any other Helpwise data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Helpwise uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Saas Labs if you need help.
04How it works
How it works in DataMind.
-
Pick Helpwise.
Open Lake, pick Helpwise in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Helpwise API docs.
-
Answer a few questions.
The AI reads the Helpwise documentation, then asks which credentials you will use, which data to sync (for example conversations and contacts), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Helpwise data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
