Helpshift
In-app customer service platform for mobile games and apps with bots and ticketing.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Username and password
02Data
What you can sync.
- Issues
- Messages
- Faqs
- Agents
- Csat
Let an AI Mind read Helpshift issues with the rest of your data and answer what customers ask about most.
Need more? Name any other Helpshift data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- A username and password
Helpshift uses a username and password. You add the credentials once, when the AI asks for them, and it tells you where to create them in Helpshift if you need help.
04How it works
How it works in DataMind.
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Pick Helpshift.
Open Lake, pick Helpshift in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Helpshift API docs.
-
Answer a few questions.
The AI reads the Helpshift documentation, then asks which credentials you will use, which data to sync (for example issues and messages), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Helpshift data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
