Groove
Shared inbox and help desk for small businesses with knowledge base and live chat.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Access token
- Docs
- Groove API docs
02Data
What you can sync.
- Tickets
- Customers
- Messages
- Agents
- Mailboxes
Join Groove tickets with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Groove data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An access token
Groove uses an access token. You add the credentials once, when the AI asks for them, and it tells you where to create them in Groove if you need help.
04How it works
How it works in DataMind.
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Pick Groove.
Open Lake, pick Groove in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Groove API docs.
-
Answer a few questions.
The AI reads the Groove documentation, then asks which credentials you will use, which data to sync (for example tickets and customers), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Groove data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
