Gorgias
Help desk for e-commerce brands that links tickets to Shopify, Magento and BigCommerce orders.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Username and password, OAuth 2.0
- Docs
- Gorgias API docs
02Data
What you can sync.
- Tickets
- Customers
- Messages
- Satisfaction surveys
- Statistics
Join Gorgias tickets with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Gorgias data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- A username and password
- OAuth 2.0 (client ID, client secret, refresh token)
Gorgias uses a username and password or OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Gorgias if you need help.
04How it works
How it works in DataMind.
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Pick Gorgias.
Open Lake, pick Gorgias in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Gorgias API docs.
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Answer a few questions.
The AI reads the Gorgias documentation, then asks which credentials you will use, which data to sync (for example tickets and customers), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Gorgias data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
