DevRev
Support and product platform that links customer tickets and conversations to engineering issues.
- Category
- Support & Feedback
- Type
- Help desk
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Access token
- Docs
- DevRev API docs
02Data
What you can sync.
- Tickets
- Conversations
- Accounts
- Issues
- Parts
Join DevRev tickets with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other DevRev data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An access token
DevRev uses an access token. You add the credentials once, when the AI asks for them, and it tells you where to create them in DevRev if you need help.
04How it works
How it works in DataMind.
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Pick DevRev.
Open Lake, pick DevRev in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the DevRev API docs.
-
Answer a few questions.
The AI reads the DevRev documentation, then asks which credentials you will use, which data to sync (for example tickets and conversations), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then DevRev data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
