Comm100
Omnichannel customer engagement platform with live chat, chatbot and ticketing.
- Category
- Support & Feedback
- Type
- Live chat
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key, OAuth 2.0
- Docs
- Comm100 API docs
02Data
What you can sync.
- Chats
- Tickets
- Visitors
- Agents
Let an AI Mind read Comm100 chats with the rest of your data and answer what customers ask about most.
Need more? Name any other Comm100 data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
- OAuth 2.0 (client ID, client secret, refresh token)
Comm100 uses an API key or OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Comm100 if you need help.
04How it works
How it works in DataMind.
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Pick Comm100.
Open Lake, pick Comm100 in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Comm100 API docs.
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Answer a few questions.
The AI reads the Comm100 documentation, then asks which credentials you will use, which data to sync (for example chats and tickets), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Comm100 data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
