Chat2Desk
Omnichannel messaging platform for support and sales over WhatsApp, Telegram, Instagram and web chat, used in Russia and Central Asia.
- Category
- Support & Feedback
- Type
- Omnichannel messaging
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
02Data
What you can sync.
- Clients
- Messages
- Dialogs
- Operators
- Requests
Let an AI Mind read Chat2Desk clients with the rest of your data and answer what customers ask about most.
Need more? Name any other Chat2Desk data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Chat2Desk uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Chat2Desk if you need help.
04How it works
How it works in DataMind.
-
Pick Chat2Desk.
Open Lake, pick Chat2Desk in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Chat2Desk API docs.
-
Answer a few questions.
The AI reads the Chat2Desk documentation, then asks which credentials you will use, which data to sync (for example clients and messages), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Chat2Desk data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
