Tiledesk
Open-source live chat and AI chatbot platform for customer service.
- Category
- Support & Feedback
- Type
- Chatbots & AI agents
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- Signed JWT, Username and password
02Data
What you can sync.
- Requests
- Leads
- Messages
- Agents
Let an AI Mind read Tiledesk requests with the rest of your data and answer what customers ask about most.
Need more? Name any other Tiledesk data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- A signed JWT
- A username and password
Tiledesk uses a signed JWT or a username and password. You add the credentials once, when the AI asks for them, and it tells you where to create them in Tiledesk if you need help.
04How it works
How it works in DataMind.
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Pick Tiledesk.
Open Lake, pick Tiledesk in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Tiledesk API docs.
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Answer a few questions.
The AI reads the Tiledesk documentation, then asks which credentials you will use, which data to sync (for example requests and leads), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Tiledesk data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
