Gainsight Customer Communities
by Gainsight
Customer community platform (formerly inSided) with an API for topics, replies, users and community analytics.
- Category
- Content, Social & SEO
- Type
- Community & forums
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- OAuth 2.0
02Data
What you can sync.
- Topics
- Replies
- Users
- Ideas
Bring Gainsight Customer Communities topics into your Lake and ask an AI Mind which content moves the numbers.
Need more? Name any other Gainsight Customer Communities data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- OAuth 2.0 (client ID, client secret, refresh token)
Gainsight Customer Communities uses OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in Gainsight if you need help.
04How it works
How it works in DataMind.
-
Pick Gainsight Customer Communities.
Open Lake, pick Gainsight Customer Communities in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Gainsight Customer Communities API docs.
-
Answer a few questions.
The AI reads the Gainsight Customer Communities documentation, then asks which credentials you will use, which data to sync (for example topics and replies), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Gainsight Customer Communities data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.