Fini
AI support agent that answers and resolves customer tickets across help desks.
- Category
- Support & Feedback
- Type
- Chatbots & AI agents
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key
- Docs
- Fini API docs
02Data
What you can sync.
- Conversations
- Answers
- Knowledge items
Join Fini conversations with orders and accounts, so service quality shows up next to revenue and churn.
Need more? Name any other Fini data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
Fini uses an API key. You add the credentials once, when the AI asks for them, and it tells you where to create them in Fini if you need help.
04How it works
How it works in DataMind.
-
Pick Fini.
Open Lake, pick Fini in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the Fini API docs.
-
Answer a few questions.
The AI reads the Fini documentation, then asks which credentials you will use, which data to sync (for example conversations and answers), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
-
Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then Fini data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
