8x8 Work
by 8x8
8x8 cloud phone, meetings and contact center suite with analytics APIs.
- Category
- Communication
- Type
- Cloud telephony
- Interface
- REST API
- Built with
- Connect Any API
- Credentials
- API key, OAuth 2.0
02Data
What you can sync.
- Call detail records
- Extension summaries
- Contact center statistics
- Call quality
Join 8x8 Work call detail records with customers and orders to see which conversations lead to revenue.
Need more? Name any other 8x8 Work data the API returns, and the AI adds it to the connector.
03Credentials
Credentials you will need.
- An API key
- OAuth 2.0 (client ID, client secret, refresh token)
8x8 Work uses an API key or OAuth 2.0 (client ID, client secret, refresh token). You add the credentials once, when the AI asks for them, and it tells you where to create them in 8x8 if you need help.
04How it works
How it works in DataMind.
-
Pick 8x8 Work.
Open Lake, pick 8x8 Work in the source picker and name the connection. Connect Any API opens with a ready prompt that points the AI at the 8x8 Work API docs.
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Answer a few questions.
The AI reads the 8x8 Work documentation, then asks which credentials you will use, which data to sync (for example call detail records and extension summaries), whether you want a one-time load or a recurring sync, and which accounts or filters apply.
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Your data lands in Lake.
It builds the connector, tests it and shows you sample rows. Then 8x8 Work data loads into your Lake on your schedule, ready for the Warehouse, DataPrism BI and AI Minds.
